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Pru Pays Out Thousands Over Canada QROPS Mess

A retirement saver has won compensation from the Prudential after the firm delayed transferring her pension to a Canada QROPS. The Pensions Ombudsman made the...

IFAs Told To Cover Their Backs With Police-Style Interviews

Your financial adviser is fast becoming your adversary if they follow new advice from the Financial Ombudsman. Instead of looking at the rules that make...

SIPP And SSAS Pension Complaints On The Rise

Complaints made to the financial ombudsman about pensions soared last year – but fell well short of moans about personal loans and banking. Personal pension...

Pension Complaints Roll In At More Than 16 Every Day

The number of pension gripes from retirement savers has soared by a fifth over the past year. Complaint figures from the Pension Ombudsman show more...

Suspect Pension Transfers Ignore Ombudsman Fears

Nearly 200 pension transfers put on ice by a consumer watchdog concerned over suspected fraud have gone ahead anyway. The Pensions Ombudsman put the complaints...

Ombudsman Sees IHT Decision Overruled In Court

The ombudsman’s job is to protect consumers by adjudicating complaints – but are their decisions always right? A recent court decision has revealed how making...